DISCOVER YOUR CALLING

RELATIONSHIP HOSPITALITY

Relationship Hospitality. It’s in the genes.

Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It’s a Calling.

At New World Hotels & Resorts we work instinctively and from the heart, to master and elevate our craft.

Together, we push the boundaries to impart magic into every day.

We care for people, and make it our purpose to build long-lasting, genuine relationships.

Here, we do what we were born to do.

Here, we answer The Calling.

OUR VALUES

Ownership

Thinking like entrepreneurs, we embrace our role and responsibilities. We commit to tasks, goals and promoting accountability through empowerment.

Passion

Passionate about our industry and enthusiastic in everything we do, we go the extra mile – beyond what is expected and required – and exude contagious positive energy.

Collaboration

Excited about teamwork, we contribute to collective goals. We always recognise and celebrate our shared successes.

Innovation

Boundaries are there to be pushed. We’re open-minded, curious and daring. We listen well before trying out new ideas.

Transparency

Mutual respect and honesty creates a healthy environment. We are committed to truthful, open and transparent communication at every level. We stand up for one another, and what we believe in.

BRAND CHARACTERS

Engaging

We have an inner sparkle, a smile and warm eyes that capture attention – all promoting a feeling of being instantly at peace. We share a joy of life which motivates us to make the most of who we are, and this engages others and inspires them with an enthusiasm to rise above the ordinary.

Perceptive

We have the sensitivity and vision to see beyond the obvious, to understand and appreciate how others are feeling and thinking. Having an intuitive nature is inherent rather than taught, being intuitive is sensed, rather than processed. The more we embrace our sense of perception, the easier it is to understand people and to make their experiences more memorable.

Genuine

Our service is heartfelt. It is genuine – not contrived or forced, our service is sincere and authentic. We genuinely welcome our guests with the same delight as we would welcome a friend into our home, and this is sensed immediately by our guests. The relationships we form with them come easily, since we are people who bond naturally with others. When we say goodbye, we truthfully mean ‘see you again soon.’ Having a true genuine nature cannot be trained – it springs from a character that is self-aware, has positive intentions, and is mindful of oneself and others.